What is happening in government today is not entirely different from what large corporations have been facing for many years. The demands of today's market are pressuring all organizations, whether private or public, to streamline not only costs, but also processes in order to attain greater efficiency and effectiveness.

The key to this is having the right people, in the right function with the right skill set and competencies.

• An efficient HR and payroll management software.
• Improved skill sets of government workers and career plans.
  
• Horizontal systems and shared services.
• Self-service tools and facilities.
  
• Closer links to local governments.
  
• More hardcore transactions, making them as good as those in the private sector
  
• Aligning technology (system integration) and processes.